Shipping policy

SHIPPING POLICY

All orders are processed within 1–2 business days, excluding weekends and holidays.

You will receive an order confirmation email after your purchase is completed and a separate notification once your order has shipped.

Standard Shipping: 4–9 business days

Shipping times are estimates and may vary depending on your location, carrier delays, customs processing, or other circumstances outside our control.

Once your order ships, you will receive a tracking number by email.

Please allow up to 24 hours for tracking information to update after your shipment notification is sent.

If your order has not arrived within 7 business days after the expected delivery date, please contact us at support@nuethia.com.

Our support team will review the shipment and assist with the next steps.